Privacy policy
PRIVACY POLICY
Last updated: September 17, 2026
PostureVibePro operates this online store and website, including all related information, content, features, tools, products, and services, in order to provide you with our shopping experience (the “Services”).
Our store is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, disclose, and otherwise process your personal information when you visit or use the Services, make a purchase or other transaction, or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, or disclosure of personal information, this Privacy Policy will apply.
Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read this Privacy Policy and understand the practices described below.
1. PERSONAL INFORMATION WE COLLECT OR PROCESS
When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another person.
Personal information does not include information that has been collected anonymously or de-identified so that it cannot reasonably be linked to an identifiable individual.
Depending on how you interact with the Services, where you live, and what is permitted or required by applicable law, we may collect or process the following categories of personal information:
• Contact information, including your name, address, billing address, shipping address, telephone number, and email address.
• Financial information, including payment card information, payment method, payment confirmation, transaction information, and other payment-related details. Payment information may be processed by Shopify and our payment service providers.
• Account information, including your username, password, preferences, settings, and other information associated with your account, where applicable.
• Transaction information, including products you view, add to your cart, purchase, return, exchange, or cancel, as well as information about previous transactions.
• Communications with us, including information you provide when contacting our customer service or otherwise communicating with us.
• Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
• Usage information, including information about how and when you access, browse, or interact with the Services.
2. SOURCES OF PERSONAL INFORMATION
We may collect personal information from the following sources:
• Directly from you, including when you place an order, create an account, use the Services, contact us, or otherwise provide information to us.
• Automatically through the Services, including through your device and through cookies and similar technologies.
• From our service providers, including companies that provide technology, payment processing, analytics, fulfillment, shipping, customer support, and other services on our behalf.
• From business, advertising, and marketing partners or other third parties where permitted by applicable law.
3. HOW WE USE YOUR PERSONAL INFORMATION
Depending on how you interact with us and the Services, we may use your personal information for the following purposes:
Providing and Improving the Services
We may use your personal information to provide the Services and perform our contract with you, including to:
• Process payments and orders.
• Arrange shipping and delivery.
• Process returns, refunds, exchanges, and cancellations.
• Provide customer support.
• Maintain and manage customer accounts.
• Remember preferences and items you may be interested in.
• Improve and personalize the shopping experience.
• Provide product recommendations where applicable.
• Send important information relating to your orders or account.
Marketing and Advertising
Where permitted by applicable law, we may use personal information for marketing and promotional purposes.
This may include sending marketing communications by email or other permitted channels and displaying advertisements for our products or services on our website or third-party platforms.
Where consent is required by law, we will rely on your consent for such activities.
You may unsubscribe from marketing emails at any time using the unsubscribe link included in those communications.
Security and Fraud Prevention
We may use personal information to:
• Authenticate accounts.
• Provide a secure shopping and payment experience.
• Detect, investigate, prevent, or respond to fraudulent, illegal, harmful, or malicious activity.
• Protect our Services, customers, and business.
If you create an account, you are responsible for maintaining the confidentiality of your login credentials.
Communicating With You
We may use your personal information to provide customer service, respond to requests and questions, communicate about orders, and maintain our relationship with you.
Legal and Regulatory Purposes
We may process personal information when necessary to comply with applicable laws, regulations, legal obligations, valid legal processes, or government requests.
We may also use information to enforce our terms and policies, investigate potential violations, establish or defend legal claims, and protect our rights or the rights of others.
4. HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information to third parties where reasonably necessary to operate our business and provide the Services.
This may include:
• Shopify and companies providing services on our behalf, such as payment processing, IT services, analytics, customer support, cloud storage, fulfillment, and shipping.
• Business, advertising, and marketing partners where permitted by applicable law.
• Shipping and fulfillment providers when necessary to process and deliver your order.
• Third parties when you request or consent to the disclosure.
• Our affiliates, where applicable.
• Government authorities, regulators, law enforcement, courts, or other parties when required by applicable law or valid legal process.
• Parties involved in a legitimate business transaction such as a merger, acquisition, restructuring, financing, or sale of assets, subject to applicable law.
We do not disclose personal information except as described in this Privacy Policy or as otherwise permitted or required by law.
5. SHOPIFY
Our store is hosted and powered by Shopify.
Shopify collects and processes personal information relating to your access to and use of the Services in order to provide and improve its services.
Information that you submit through our store may be transmitted to and processed by Shopify and other service providers, which may operate in countries outside your country of residence.
Shopify may also process certain information as an independent controller for its own purposes, depending on the services and features being used.
You can learn more about Shopify’s privacy practices by reviewing Shopify’s Consumer Privacy Policy and privacy resources.
6. COOKIES AND SIMILAR TECHNOLOGIES
We and our service providers may use cookies and similar technologies to operate and improve the Services.
These technologies may be used to:
• Remember your preferences.
• Keep items in your shopping cart.
• Understand how visitors use our website.
• Improve website performance.
• Provide analytics.
• Prevent fraud and improve security.
• Support advertising and marketing where permitted by applicable law.
Where required, non-essential cookies will be used in accordance with your consent preferences.
You may be able to manage your cookie preferences through the cookie consent controls available on our website and through your browser settings.
7. THIRD-PARTY WEBSITES AND SERVICES
The Services may contain links to websites, applications, or online platforms operated by third parties.
If you follow a link to a third-party service that we do not own or control, its own privacy and security practices will apply.
We are not responsible for the privacy, security, accuracy, or reliability of third-party websites or services.
We encourage you to review the privacy policies of third-party services before providing personal information to them.
8. CHILDREN’S DATA
Our online store is not intended to be used independently by children who have not reached the age required to enter into online transactions under applicable law.
We do not knowingly collect personal information from children in violation of applicable law.
If you are a parent or legal guardian and believe that a child has provided us with personal information unlawfully, please contact us so that we can review the request and take appropriate action.
9. SECURITY AND RETENTION OF INFORMATION
We take reasonable measures designed to protect personal information.
However, no security measure or method of transmitting information over the internet can guarantee absolute security.
Please do not send sensitive or confidential information through unsecured communication channels.
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
• Process and maintain transactions and orders.
• Provide the Services.
• Maintain customer accounts where applicable.
• Comply with legal, tax, accounting, and regulatory obligations.
• Prevent fraud.
• Resolve disputes.
• Enforce our agreements and policies.
Retention periods may vary depending on the type of information and applicable legal requirements.
10. YOUR PRIVACY RIGHTS AND CHOICES
Depending on where you live, you may have certain rights regarding your personal information.
These rights may include:
Right of Access
You may have the right to request information about the personal information we hold about you and obtain a copy of that information.
Right to Rectification
You may have the right to request correction of inaccurate or incomplete personal information.
Right to Erasure
You may have the right to request deletion of certain personal information, subject to applicable legal exceptions.
Right to Data Portability
In certain circumstances, you may have the right to receive personal information in a structured, commonly used, machine-readable format or request its transfer to another organization.
Right to Object or Restrict Processing
Where applicable, you may have the right to object to certain processing activities or request that processing be restricted.
Right to Withdraw Consent
Where we rely on your consent to process personal information, you may withdraw that consent at any time.
Withdrawal of consent does not affect the lawfulness of processing performed before consent was withdrawn.
Marketing Preferences
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in our marketing communications.
Even if you unsubscribe from marketing communications, we may continue sending non-promotional communications relating to orders, transactions, customer service, or your account.
11. RIGHTS OF EEA AND UK RESIDENTS
If you reside in the European Economic Area or the United Kingdom, applicable data protection laws may provide additional rights regarding your personal information.
Depending on the circumstances, these may include rights of access, rectification, erasure, restriction, objection, portability, and withdrawal of consent.
These rights are subject to the conditions and limitations provided by applicable law.
We may need to verify your identity before processing certain requests.
12. INTERNATIONAL DATA TRANSFERS
Your personal information may be transferred, stored, or processed outside the country in which you reside.
When personal information is transferred outside the European Economic Area or the United Kingdom, appropriate safeguards will be used where required by applicable law.
These safeguards may include adequacy decisions, Standard Contractual Clauses approved by the European Commission, or other legally recognized transfer mechanisms.
13. COMPLAINTS
If you have concerns about how we process your personal information, please contact us first so that we can review your request.
Depending on where you live, you may also have the right to lodge a complaint with the data protection authority responsible for your jurisdiction.
Residents of the European Economic Area may contact the competent supervisory authority in their country.
If you are located in France, the relevant supervisory authority is generally the CNIL (Commission Nationale de l’Informatique et des Libertés).
14. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time, including to reflect changes to our business practices, Services, technologies, or legal and regulatory requirements.
When appropriate, we will update the “Last updated” date displayed at the beginning of this Privacy Policy and provide any notice required by applicable law.
15. CONTACT US
If you have questions about this Privacy Policy, our privacy practices, or would like to exercise your privacy rights, please contact us at:
PostureVibePro
Email: posturevibepro@gmail.com
For purposes of applicable data protection law, the person or legal entity operating PostureVibePro is the controller of the personal information processed by the store.